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If you are an EU customer, to exercise your right of withdrawal, please contact our customer service team at&#xA0;<a target="_blank" href="mailto:info@lazyoaf.com" rel="noopener noreferrer" style=" text-decoration: none;">info@lazyoaf.com</a>&#xA0;before the expiry of the 14-day withdrawal period. We will confirm the cancellation and provide return instructions.

If you are an EU customer, to exercise your right of withdrawal, please contact our customer service team at info@lazyoaf.com before the expiry of the 14-day withdrawal period. We will confirm the cancellation and provide return instructions.

EU right of withdrawal

I haven't received my order!

How can I track my order?

My order is being returned to sender, what happens now?

How long will my order take to dispatch?

Where is my order confirmation?

Why hasn't my tracking updated?

I'm missing an item from my order!

My item is faulty, what should I do?

I've received the wrong size or item

I have a different question about my order...

How do I use my gift card? When does my gift card expire?

ProtectMyOrder

What should I do if the tracking shows my package as delivered, but I haven't received it?

How can I update my address when there's been an issue with delivery?

Pre-Order FAQs

Can I edit or cancel my order after I've placed it?

My order

Do you have a size guide?

Will you be restocking sold out styles?

Do you have an app?

Can I pay later?

Which payment methods do you accept?

Why has my card been declined?

I signed up for 10% off my first order and haven't received my code

I forgot to use my discount code, what can I do?

Where do I find my gift card?

When will I get a response?

Currency conversions

Student and Medical discount

LO-yalty Scheme

Contact for Stylists & Press

How can I get 10% off my first order?

FAQs

International

Customs, duties and taxes

Shipping policy and terms

Pre-Order / Shipping From Products

EU Shipping & Customs

Shipping

How do I return something?

Returns policy and terms

How much will my return cost me?

How does your returns process work?

Can I return to store?

Returns

EU right of withdrawalUpdated 22 days ago