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<p>Refunds are typically issued promptly after we process your &#xA0;return. You should receive a confirmation email once the refund is issued. Please check your inbox for this email, and let us know if there are any issues or further assistance needed from our side.</p>

Refunds are typically issued promptly after we process your  return. You should receive a confirmation email once the refund is issued. Please check your inbox for this email, and let us know if there are any issues or further assistance needed from

When will I receive my refund for a return?

Returns

How long will my order take to dispatch?

Where is my order confirmation?

How can I track my order?

My order is being returned to sender, what happens now?

Why hasn't my tracking updated?

I'm missing an item from my order!

I've received the wrong size or item

My item is faulty, what should I do?

How do I use my gift card? When does my gift card expire?

I have a different question about my order...

ProtectMyOrder

Can I cancel my order after it has been placed?

What should I do if the tracking shows my package as delivered, but I haven't received it?

How can I update my address when there's been an issue with delivery?

My order

Do you have a size guide?

Will you be restocking sold out styles?

Do you have an app?

Can I pay later?

Which payment methods do you accept?

Why has my card been declined?

I signed up for 10% off my first order and haven't received my code

I forgot to use my discount code, what can I do?

Where do I find my gift card?

When will I get a response?

Currency conversions

Student and Medical discount

FAQs

Australia & New Zealand

USA & Canada

Europe

Rest of world

Customs, duties and taxes

Shipping policy and terms

Shipping

How do I return something?

Returns policy and terms

How much will my return cost me?

How does your returns process work?

Can I return to store?

How long does it take for a refund to be issued once my return is received at the warehouse?

How can I return an item if the return portal is not working?

What happens if my order is already being processed and I request a cancellation?

XMAS RETURNS 2024

When will I receive my refund for a return?Updated 9 months ago