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What should I do if the tracking shows my package as delivered, but I haven't received it?Updated 5 months ago

If your package tracking indicates that it has been delivered but you haven't received it, there are a couple of steps you can take. 

First, check if the package was left with a neighbour or in a safe place nearby. 

It is also advisable to check the tracking link provided for any additional updates or instructions. 

If you are still unable to locate your parcel, please get in touch with us, and we'll assist you further.

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