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Lazy Oaf

<p style="line-height: 1;"><span id="isPasted" style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We are open Monday to Friday, 9am &#x2013; 5pm GMT and aim to respond to all queries ASAP. If you&apos;ve messaged us over the weekend then it may take a couple of days for a response.</span></p>

We are open Monday to Friday, 9am – 5pm GMT and aim to respond to all queries ASAP. If you've messaged us over the weekend then it may take a couple of days for a response.

When will you respond to my enquiry?

FAQs

How long will my order take to dispatch?

Where is my order confirmation?

How can I track my order?

My order is being returned to sender, what happens now?

Can I amend my order after it’s been placed?

Why hasn't my tracking updated?

Can I cancel my order?

I'm missing an item from my order!

I've received the wrong item

My item is faulty, what should I do?

How do I use my gift card? When does my gift card expire?

I have a different question about my order...

ProtectMyOrder

My order

Do you have a size guide?

Will you be restocking sold out styles?

Do you have an app?

Can I Pay Later?

Which payment methods do you accept?

Why has my card been declined?

I signed up for 15% off my first order and haven't received my code

I forgot to use my discount code, what can I do?

Where do I find my gift card?

Currency conversions

Student and Medical discount

Australia & New Zealand

USA & Canada

Europe

Rest of world

Customs, duties and taxes

Shipping policy and terms

Shipping

How do I return something?

Returns policy and terms

How much will my return cost me?

How does your returns process work?

Can I return to store?

Returns

When will you respond to my enquiry?Updated a year ago