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Lazy Oaf

You&#x2019;ll receive a shipping confirmation email with a tracking number as soon as your order has been dispatched from our warehouse, though please be aware that it can take up to 2 working days for your tracking to update, if you&#x2019;ve ordered with standard delivery.If you still can&#x2019;t see any updates to your tracking after this time, please get in touch with Oaf Support so we can investigate.

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been dispatched from our warehouse, though please be aware that it can take up to 2 working days for your tracking to update, if you’ve ordered with standar

Why hasn't my tracking updated?

My order

How long will my order take to dispatch?

Where is my order confirmation?

How can I track my order?

My order is being returned to sender, what happens now?

Can I amend my order after it’s been placed?

Can I cancel my order?

I'm missing an item from my order!

I've received the wrong item

My item is faulty, what should I do?

How do I use my gift card? When does my gift card expire?

I have a different question about my order...

ProtectMyOrder

Do you have a size guide?

Will you be restocking sold out styles?

Do you have an app?

Can I Pay Later?

Which payment methods do you accept?

Why has my card been declined?

I signed up for 15% off my first order and haven't received my code

I forgot to use my discount code, what can I do?

Where do I find my gift card?

When will you respond to my enquiry?

Currency conversions

Student and Medical discount

FAQs

Australia & New Zealand

USA & Canada

Europe

Rest of world

Customs, duties and taxes

Shipping policy and terms

Shipping

How do I return something?

Returns policy and terms

How much will my return cost me?

How does your returns process work?

Can I return to store?

Returns

Why hasn't my tracking updated?Updated 4 months ago