Returning an item to us for a refund couldn't be easier - all you need to do is process your return on here...

How do I return something?

You can return any item for a refund within 28 days of receiving your original order. Please note that all items purchased from Oaflet must be returned within 14 days. We're not able to offer exchanges on any products unfortunately. Before you return

You can return any item for a refund within 28 days of receiving your original order. Please note that all items purchased from Oaflet must be returned within 14 days. We&apos;re not able to offer exchanges on any products unfortunately.Before you return your items, please make sure they are unused, in their original packaging and in a resellable condition, with any labels and tags still attached. If we receive an item back that is damaged or unsellable (smelling like an armpit etc) we will be in touch. A refund may not always be honoured in these cases.We offer returns via our <a href="https://lazyoaf.returns.international/" rel="noopener noreferrer" target="_blank">returns portal</a>, or in some cases you can return in store. If you need to do this just pop onto live chat and let us know your order number, what item(s) you&apos;re returning and when you&apos;re expecting to return just so we can let our retail team know &#x1F60A;&#xA0;We aim to process all returns as quickly as possible. Once we&apos;ve received your package, your return will be processed within 14 working days. We&apos;ll send you an email to let you know once we&apos;ve processed your return with the details of your refund.Please be aware that the cost of returning the goods to us is your responsibility.If an item you&apos;ve received is incorrect or faulty, please contact Oaf Support and we&apos;ll sort a free return for you. Please note that you will need to contact Oaf Support before sending this back to us - if we receive a return back that is faulty or damaged, the refund will be sent&#xA0;in form of a discount code.The goods are your responsibility until they reach us, so make sure it&apos;s packaged up properly and can&apos;t get damaged on the way.The original shipping charges are non-refundable unless the goods are damaged or incorrect.If you&apos;ve not yet received an email to confirm your refund has been processed, please allow up to 14 working days from the date you sent your item before querying your return. If this time has passed, please send your proof of postage to Oaf Support so we can chase this up.

Returns policy and terms

As a small and independent business we're unable to offer free returns at this point - sorry about this!. UK returns cost from £4, US from $15, EU from €10, AUS $36. To get exact costs, please visit our returns portal HERE. All you need to do is fill

<span id="isPasted" style="color: rgb(50, 40, 38); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">As a small and independent business we&apos;re unable to offer free returns at this point - sorry about this!<b style="box-sizing: border-box; outline: none; margin-block: 0em; font-weight: bolder; font-size: 14px; line-height: 1.6; font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, sans-serif; letter-spacing: normal; color: rgb(50, 40, 38); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">UK returns cost from &#xA3;4, US from $15, EU from &#x20AC;10, AUS $36.To get exact costs, please visit our returns portal <a href="https://lazyoaf.returns.international/" rel="noopener noreferrer" target="_blank">HERE</a>. All you need to do is fill in your order number and a few details to be quoted for your return.

How much will my return cost me?

So, you've logged your return on our PORTAL, and sent it off via the selected method. Now what?. Your return is making its way back to our warehouse based in the UK. Depending where you've sent your return from, this can take up to 14 working days fo

So, you&apos;ve logged your return on our <a href="https://lazyoaf.returns.international/" rel="noopener noreferrer" target="_blank">PORTAL</a>, and sent it off via the selected method. Now what?Your return is making its way back to our warehouse based in the UK. Depending where you&apos;ve sent your return from, this can take up to 14 working days for the package to be received, checked, and put back into stock.If you&apos;re waiting for a refund, have checked the tracking and can see it&apos;s been delivered back to us, this usually means it&apos;s in the process of being unpacked and checked.&#xA0;Every day, we process returns that have passed this checkpoint, which is when you&apos;ll receive an email confirming your refund.&#xA0;The funds going back to you is entirely dependant on who you bank with, so can take as little as a few hours or sometimes a few business days.If you have any questions about your return or refund, pop onto live chat so we can help further if needs be.

How does your returns process work?

Yes! Our Carnaby street store will accept returns for your online purchase. Please be aware we will only be able to offer a refund on the purchase though, exchanges will not be possible. For information on our stores location and opening hours please

<span id="isPasted" style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Yes! Our Carnaby street store will accept returns for your online purchase. Please be aware we will only be able to offer a refund on the purchase though, exchanges will not be possible. For information on our stores location and opening hours please follow this link:<br style="box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-sk="tooltip_parent" data-stringify-link="https://www.lazyoaf.com/pages/our-stores" href="https://www.lazyoaf.com/pages/our-stores" rel="noopener noreferrer" style="box-sizing: inherit; color: rgba(var(--sk_highlight,18,100,163),1); text-decoration: none; font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248);" target="_blank">https://www.lazyoaf.com/pages/our-stores</a>

Can I return to store?

We aim to process returns as swiftly as possible. Once your parcel has been delivered back to our warehouse, please allow up to 14 working days for your return to be assessed and marked as completed. As soon as your return has been processed, you wil

We aim to process returns as swiftly as possible. Once your parcel has been delivered back to our warehouse, please allow up to 14 working days for your return to be assessed and marked as completed. As soon as your return has been processed, you will receive a refund, and a notification will be sent to you via email to confirm the transaction.

How long does it take for a refund to be issued once my return is received at the warehouse?

If the return portal is not allowing you to generate a return despite your item being within the return window, you can still proceed with the return. Please send the item back to our returns address:. Lazy Oaf Returns. C/O James Cargo Fulfilment Ltd

If the return portal is not allowing you to generate a return despite your item being within the return window, you can still proceed with the return.&#xA0;Please send the item back to our returns address:&#xA0;Lazy Oaf ReturnsC/O James Cargo Fulfilment LtdUnit 4, Heathrow Logistics ParkBedfont Road&#xA0;FelthamTW14 8EEUK &#xA0;Be sure to include your order number within the parcel and retain a copy of your receipt and tracking number for your reference.

How can I return an item if the return portal is not working?

When you request a cancellation and the order is already 'at stockpoint,' meaning it is being processed by our warehouse team, we may not be able to cancel it immediately. We will request a cancellation with the warehouse team, and you will be inform

When you request a cancellation and the order is already &apos;at stockpoint,&apos; meaning it is being processed by our warehouse team, we may not be able to cancel it immediately. We will request a cancellation with the warehouse team, and you will be informed via email once confirmation is available. Please note that if the order is completed and dispatched before the cancellation request is processed, you should monitor the tracking details and return the item upon delivery if you still wish to not keep it.

What happens if my order is already being processed and I request a cancellation?

Refunds are typically issued promptly after we process your  return. You should receive a confirmation email once the refund is issued. Please check your inbox for this email, and let us know if there are any issues or further assistance needed from

Refunds are typically issued promptly after we process your &#xA0;return. You should receive a confirmation email once the refund is issued. Please check your inbox for this email, and let us know if there are any issues or further assistance needed from our side.

Returns