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How do I return something?

Returning an item to us for a refund couldn't be easier - all you need to do is process your return on here...

Returns policy and terms

You can return any item for a refund within 28 days of receiving your original order. Please note that all items purchased in Oaflet or the sale must be returned within 14 days. We're not able to offer exchanges on any products unfortunately. Before

How much will my return cost me?

As a small and independent business we're unable to offer free returns at this point - sorry about this!. UK returns cost from £4, US from $15, EU from €10, AUS $36. To get exact costs, please visit our returns portal HERE. All you need to do is fill

How does your returns process work?

So, you've logged your return on our PORTAL, and sent it off via the selected method. Now what?. Your return is making its way back to our warehouse based in the UK. Depending where you've sent your return from, this can take up to 14 working days fo

Can I return to store?

Yes! Our Carnaby street store will accept returns for your online purchase. Please be aware we will only be able to offer a refund on the purchase though, exchanges will not be possible. For information on our stores location and opening hours please